Project

Elearning to Support Culture Change

August 2012

We’ve been acquiring companies and we want to clearly define our one brand and culture to our customers and employees.

Business Need

As a Financial Technology (FinTech) company, this client wanted a training solution that would reflect its technology industry.

Needs Assessment

The engagement began with a needs assessment to understand their desired culture change, clarify how the training solution would integrate with the broader culture initiative, and to identify a learning platform to host the online training courses.

Training Solution Integrated with Social Learning Platform

Hannah recommended Curatr by HT2 as the learning platform because it provided:

  1. Social learning, gamification and microlearning naturally in its design.
  2. The ability to incorporate a variety of content – custom-designed, curated, online courses, etc.
  3. An engaging and user-friendly interface.
  4. An easy-to-use administrative interface for the client to generate reports.

The training solution included two types of online courses within Curatr.

Stand-alone elearning courses that:

  • Illustrated an example of one of the leadership competencies that shaped the desired culture.
  • Communicated concepts through a comic book storytelling approach.
  • Leveraged Curatr’s social learning and gamification functionality.

Progressive, four-part scenarios that:

  • Presented a situation that integrated multiple leadership competencies.
  • Asked participants to discuss online how they would respond.

Client Impact

The client saw a 30% increase in employee engagement and completion rates compared to other elearning programs they launched through their Learning Management System (LMS).

Learn More

This project was completed through Benchmark Performance.