Projects

Consulting
Training and Accreditation Standards

Training and Accreditation Standards

We are a group of provincial regulators and want professionals in our industry to have comparable licensing training regardless of in which province they get licensed. We want to develop training and examination standards for all course providers. Business Need These...

Performance Consulting Workshop

Performance Consulting Workshop

We want our internal services team to act more as consultants as opposed to ‘order takers'. Business Need This regional municipality wanted to include a session on ‘partnership’ in a broader team development program. Partnering for this client meant shifting from a...

Redesigning Process at a Municipality

Redesigning Process at a Municipality

We want to improve our customer experience. Our process varies depending on who you ask. The customer interacts with different staff throughout the process and has a disjointed experience. Business Need This municipality in South Western Ontario wanted to streamline...