We want to enhance our online course for creating a harassment-free workplace so it will appeal to our union and non-union employees. Business Need This public utility wanted to create an engaging elearning course to replace their existing classroom-based course. The...
We have a new executive leader and we need to understand how our current leaders fit with his new vision of leadership. Business Need The senior leadership changed at this regional municipality in Ontario. They wanted to assess their approach to Leadership Development...
We want our internal services team to act more as consultants as opposed to ‘order takers'. Business Need This regional municipality wanted to include a session on ‘partnership’ in a broader team development program. Partnering for this client meant shifting from a...
We want to improve our customer experience. Our process varies depending on who you ask. The customer interacts with different staff throughout the process and has a disjointed experience. Business Need This municipality in South Western Ontario wanted to streamline...
Our approach to setting objectives is different for management, union and non-union staff. We want to increase our transparency and have a hands-on session where teams work together to set their annual objectives. Business Need This Crown corporation wanted to have...