I was in my early 20’s and in my first job doing data entry and photocopying at a large management consulting company. (Everyone starts somewhere!) I still remember my supervisor, Mary. I had such a hard time communicating with her and understanding what she wanted...
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Supporting Remote Employees
Every year I create a photo book for my family. I find digital photos stay digital, and we never see them, so a photobook gives us a way to remember the year. It is great fun pulling out the books from when the kids were babies! I finished the 2020 photobook on the...
Facilitating Online – When Tech Fails
I'm facilitating my course on Redesigning in-person Programs for Online. In the middle of the session, my computer turned off – every facilitator’s nightmare! My Producer held things together as I got back online. I had some troubleshooting things in place but had...
How to evaluate training programs?
Plan to evaluate from the beginning Plan to evaluate training when you start the project so you can determine if it meets your performance and business needs. I use Kirkpatrick's levels of training evaluation to assess the impact of learning on an organization....
10 Tips for Virtual Delivery
I've reflected that online Zoom meetings have become our new 'normal.' As I talk with clients and colleagues, I hear about the challenges in redesigning in-person programs for virtual delivery. I've created some tips for designing programs for virtual delivery....